Existing customers

• How do I keep track of my child's investment?

  A statement will be sent to you each year showing how much money has been paid in and how the fund has changed in value over the year.

  Cash CTF
  Your balance can be seen online. Simply register for Internet Banking and the balance will be displayed when you sign on.

  Equity CTF
  Fund prices are published on our fund prices webpage.

• Taking money out

  No one can withdraw any money until your child is 18, and then only the child can withdraw.

• Can I change a Cash Child Trust Fund to an Equity one or vice versa?

  Yes you can by completing an appropriate transfer form. If you are interested in transferring into a Nationwide Cash CTF or Legal & General Equity CTF, call into your local branch to discuss.

• What happens when my child is 18?

  Once your child is 18, they can withdraw all the money without any tax to pay, regardless of the fund size.

• When is my interest paid on my Cash CTF?

  Interest is paid tax-free, and is added to your children's savings account on their birthday. Plus, if you've paid in £240 or more during the year, the Fund will receive an extra interest bonus.

  Interest added to the account will not affect the annual allowances – so you can still deposit up to £1,200 each year. As the account is owned by your child, there's no further income tax to pay on the interest earned. Child Trust Fund interest is credited free of personal income tax.

• How do I change my name or address?

  Cash CTF
  There are forms available online to change your name or address. These can be found within "Other Services" on the Internet Bank. Alternatively you can pop into your local branch.

  Equity CTF
  To change any details on your investment, please write to: Legal & General Retail Investments, Administration Centre, Mellon House, Ingrave Road, Brentwood, Essex CM15 8TG.