How we keep you safe
Security measures that we've put in place to protect you
Technology: Your safety is our priority. We do all we can to provide the very best security for your online banking service. Find out more about the technology we use to ensure you remain secure.
Read more about our security technology
Personalised security information: We'll ask you to set up some personal questions and answers when you register to help identify you. These security measures give you additional peace of mind when using our online banking service.
Read more about security questions
Secure log in: You'll be asked to log in using either a card reader or by entering some of your memorable data. You may also be asked to use your card reader during your online banking session.
Read more about your card reader
Automated Customer Contact - Banking and Savings: As part of our commitment to reduce card fraud, we may use automated calling technology to alert customers of potentially fraudulent activity within minutes of the transaction taking place.
Read more about Automated Customer Contact
Verified by Visa: Make online shopping even more secure, with password protection for your Visa debit and credit card. Find out more about this great new service.
Read more about Verified by Visa
Trusteer Rapport: Trusteer Rapport software offers another layer of security for your online banking which works alongside your current security. It's easy to download and itβs free.
Read more about Trusteer Rapport
Our online banking promise: If you ever innocently suffer any fraud as a result of our online banking service, we'll refund any money taken from your account. That's a promise.
Read more about our online banking promise