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Technical help and support

Having problems with Internet Banking? We provide the answers.

Browser help: Your web browser should be set up for maximum security. Read our handy guides to improving your browser setup.

Find out more about setting up your computer

Common queries: Here we've collected answers to the most common technical queries and problems.

See our most frequently asked questions

Jargon buster: Your guide to common terms and what they mean.

Read our jargon buster

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Nationwide Building Society is authorised and regulated by the Financial Services Authority under registration number 106078. Credit facilities other than regulated mortgages are not regulated by the Financial Services Authority. You can confirm our registration on the FSA's website, www.fsa.gov.uk or by contacting the FSA on 0845 606 1234.