Help with Nationwide's Internet Banking

Welcome to Nationwide's Internet Banking help system. In this section you should find all the answers you need.

Check our website for more information about Internet Banking.

Running Internet Banking

In order to keep up to date with advances in technology and to ensure efficient support and testing, we have classified the browsers you can use to access Internet Banking into two categories. Our website is optimised for use with the latest versions of the most commonly used browsers (for example Internet Explorer 6 and Netscape 7). We will continue to guarantee that the site will work with less common and older browsers, however we will not guarantee that the display will be perfect when using these browsers. Our Internet Banking guarantee applies to both categories so you can continue to use Internet Banking with complete confidence.

If you are using an unlisted browser, the site may still work, however we will be unable to offer technical support or the Internet Banking guarantee for this.

Check our website for minimum specification and supported browser information

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Security

Security information

To help protect your information,

  • always Sign Off and
  • close the browser,

when you have finished using Internet Banking.

Secrecy for Security

Please remember, it is in the interest of your security that you keep your memorable data, and passnumber secret.

Please memorise your passnumber as soon as you receive it, and destroy the passnumber notification.

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