Payments & Transfers - View Cancelled/Expired Payments

Once a direct debit/standing order/regular transfer has been cancelled, it may still appear in the list of direct debits/standing orders/regular transfers. It will be removed to the Cancelled/Expired Payments section once we have updated our system (usually overnight).

Cancelled bill payments/internal transfers will be removed to the Cancelled/Expired Payments section immediately.

Back to top

Expired Payments

Once a standing order or regular transfer has passed it's final payment date, it will be removed to the cancelled/expired payments section.

If no end date has been selected, the arrangements will remain on your list.

Cancelled Payments will be removed permanently from your records approximately every two years.

You may also find these help sections useful...

Bill Payments
Direct Debits
Internal Transfers
Paying a Standing Order into Nationwide
Payments & Transfers
Regular Transfers
Standing Orders
Transfer Money

Back to top