Questions about procuration fees
1. Procuration fees are paid the middle of the following month after completion (approx. 15th of each month). There is not a specific date of payment. However, there is an exception of any case that completes around the last 2-3 days of the month and the payment MAY miss the usual fees run and be paid the following month.
2. Once an application form has been submitted and a particular channel has been selected and stated on the application form, this will not be amended.
3. When emailing Intermediary Markets regarding a fee, please ensure you have the 'mortgage account number' available, as the person who is dealing with your enquiry will need this number in order to resolve the issue. The 11 digit mortgage account number beginning with a 6 can be found on the mortgage offer. For fee enquiries please complete the procuration fee query form. We will endeavour to action your fee query within 4 working days.
4. Please be aware that if you receive your fees via the following channels, the payment will be made to you direct from Nationwide to the bank details that you have specified when you registered. If the channel you submit business through is not listed below, Nationwide will pay your fee to your Head Office and then they will forward the payment to you.
- Sesame Direct
- Mortgage Support Direct
- Broker Support Direct
- Premier Mortgage Services
- Norwich Union (PMS)
- The Mortgage Alliance
5. No query regarding a completion of more than 2 years old will be investigated.
For all processing and lending criteria queries, please contact your usual processing unit:
