A few years later they opened a savings account for their daughter and then their son, who enjoyed using the children’s play area at the Woking branch when they visited to deposit their Christmas and birthday cheques.
Since then it’s fair to say that Noreen and her family have made use of almost every service we offer from mortgages to current accounts. But Noreen says that the most valuable product they signed up for was life cover, which they took out when switching mortgages in the mid-90s. It proved invaluable when Noreen’s husband sadly passed away in 2000, allowing her to pay off their mortgage which helped to secure her family’s financial future.
“If we hadn’t had such good advice from Nationwide, our lives could have been very different,” Noreen says.
Today, Noreen and her second husband have a FlexPlus current account, after she convinced him all the extras made it worth switching. Online and mobile banking make it easier to manage their finances from Germany, where they spend much of the year. Her two children, who used the cash in their Nationwide savings accounts to buy cars as soon as they passed their tests, have both held FlexAccounts. In fact, Noreen’s son Jack even works for Nationwide and has received the Surrey and Sussex Trusted Advisor Award by Nationwide.