11 May 2015

Nationwide NOW is here

If you're looking to book an appointment in your local branch you could benefit from our new service called Nationwide NOW. It’s currently available in 162 of our branches across the UK but by the end of the year we will have expanded the service to 400 branches. The new service uses real-time video technology to connect customers to mortgage, personal banking and financial consultants. Watch the video below to see how it's designed to reduce waiting times and increase access to face-to-face information and advice, at more times and locations to you.

Nationwide NOW is here

Play video - Nationwide NOW is hereCouple meeting a mortgage consultant

The Nationwide NOW consultants are based in our Northampton, Bournemouth and Dunfermline offices and you can rest assured that they will offer the same beginning-to-end and fully compliant service as an in-branch consultant.

The service has been well received by customers, with 99% of people reporting that the service they received from the Nationwide NOW consultant was good or excellent. 

Nationwide is not responsible for the content of external websites or apps. Reference to any organisations websites or apps is not an endorsement of that website or app or the organisations products or services.

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