Many MPs and figures from the entertainment industry are against the practice of re-selling tickets at prices far above their face value. They have campaigned for laws to force re-sellers to be more transparent via the ‘Put Fans First’ campaign. Stella Creasy, MP for Walthamstow, published a statement on her website, saying ‘Ticket touts… are ripping off fans by buying up tickets and then reselling them at massively inflated prices. Using special programmes to bulk purchase tickets as soon as they go on sale, ordinary fans don’t stand a chance of getting through to book online.’
In late February 2015, new legislation was introduced under the Consumer Rights Bill , requiring re-sellers to prominently display on their website listings:
- the re-seller’s name and address
- what the ticket originally cost
- the seat number
- any restrictions imposed by the venue
These rules mean that venues can spot mass re-sellers more easily and clamp down on them if they choose by cancelling the tickets. However, even with these new rules in place, it’s still important to be careful when buying tickets online, and know what to look out for.