The findings have been very interesting. There were some concerning points such as an increase in people witnessing or experiencing racial harassment - something that quite simply can’t be allowed to continue and which is incumbent on all of us to eradicate from the workplace.
The report also found that employees from ethnic minority groups are more ambitious than their white colleagues although this ambition doesn’t seem to translate when it comes to achieving senior management positions. There’s no doubt about it, this is a concern. However, the fact that we now have information like this means we can take action so everyone - irrespective of their background - has the opportunity to achieve their career goals.
Having a diverse workforce means we are able to represent our 15 million customers - all of whom are clearly different. Like many major employers, Nationwide must continue to ensure that inequality in the workplace is quashed and everyone is encouraged and supported to achieve their very best. We’ve already made major strides in this area such as introducing mandatory equality and diversity training for all our employees, launching mentoring schemes aimed at employees who perhaps face more barriers to career progression than most and supporting employee network groups dedicated to ethnicity, gender, disability, faith and sexual orientation. But we can and will do more. After all, with a relationship with one in four households within the UK, we need to make sure we have a culture which gives people the opportunity - no matter who they are - to progress in their career and ensure our workforce mirrors this diverse and vibrant country at all levels.