Switch to Nationwide
It’s easy to switch to Nationwide. And that’s a promise.
Whether you’re opening a new FlexAccount or switching to an existing one, you can request a transfer
online in minutes and we’ll handle everything for you. It couldn’t be easier and you can hold us to that
with our four point Account Transfer Promise.
- View Account Transfer Promise Terms & Conditions.
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Account Transfer Promise
- This offer is available to FlexAccount customers with a Visa debit card (excluding cash card+) where the holder(s) agree to transfer all their payments from a non Nationwide current account using option A of our Account Transfer Service.
- It is NOT available on transfers where there are no direct debits, standing orders or bill payments to transfer. Please note that transfers from a joint to sole account are not permitted.
- The individual elements of the offer may be withdrawn at any time. This will not affect customers who have already requested the account transfer at this time.
£100 Promise
- We will notify all of your payment companies within 10 working days of the start of your account transfer OR, if we don’t, pay you £100, subject to the correct contact and account details being provided. Your account transfer will start the working day after you request the transfer or your account is opened. If a future start date is specified, this will be the date used for the offer.
- Please note it will take your payment companies approximately 10 further working days to start taking the payment from your new account. We are not liable under this offer if your payment company fails to act on our instruction.
- Payment will be made into your Nationwide account the month following completion of your account transfer.
- Payment will be made per account transferred. Only one payment will be made per household.
- Nationwide reserves the right to request a refund if you close your account within 3 months of receiving the payment.
3 Month Refund
- We will refund any Nationwide overdraft charges and interest, incurred due to an error in the transfer process, within 3 months of you starting your account transfer.
- Charges for overseas transactions, non-sterling withdrawals from a cash machine and commission are non-refundable.
Ask us to manage your account transfer from a non-Nationwide account, and we’ll:
Contact all your Direct Debit companies within 10 working days. If we don’t, we’ll give you £100. Simply have payments to transfer and make sure we have the right information.
Refund any Nationwide overdraft charges and interest incurred due to an error in the transfer process, in the three months following the start of your account transfer. Give us a call and we’ll refund it straight away.
Keep you informed throughout via text and provide a dedicated team to help with any questions.
Check which of your providers have updated their records. We’ll be in touch if they don’t and let you know what you need to do.
Representative Example:
After the three months, the interest charge is not refundable under the promise.
If you have an agreed overdraft of £1,200 the interest rate we will charge you is 18.9% EAR (variable).
How to open a new account
When you apply online for your current account, you can complete the details for the account transfer at the same time.
You will need the following details of the account you're transferring from:
- Bank name
- Sort code
- Account number
What to do once it's opened
Get your salary/pension paid in to your new account.
Contact your employer or pension provider directly to let them know where you'd like your money to be paid, using the if you wish.
Transfer your balance
Move your money from your old bank account to your new one. You can do this online if you have internet banking.
Close your old bank account
If you don’t wish to have your old bank account any more you will need to contact your old bank/building society to close it.
How to transfer to an existing Nationwide current account
, select your FlexAccount and select 'Transfer my account to Nationwide' option from the menu.
Not registered for the Internet Bank?
You will need the following details of the account you're transferring from:
- Bank name
- Sort code
- Account number
What to do in the meantime...
Get your salary/pension paid in to your existing FlexAccount.
Contact your employer or pension provider directly to let them know where you'd like your money to be paid, using the if you wish.
Transfer your balance
Move your money from your old bank account to your FlexAccount. You can do this online if you have internet banking.
Close your old bank account
If you don’t wish to have your old bank account any more you will need to contact your old bank/building society to close it.
How long will it take?
Once you have completed your online application, we'll handle the transfer, and it can take as little as three weeks to transfer your direct debits, standing orders and bill payments. Below is a timeline explaining what happens when.
Request list of Direct Debits and standing orders:
We will request a list of your Direct Debits and standing orders from your old bank/building society within 24 hours of receiving your request (or on your transfer date, if specified).
Existing bank/building society provide list within 4 days:
Your old bank/building society should provide a list of your existing Direct Debits and standing orders within 4 days.
Set up standing orders and Direct Debits:
We will set up your standing orders and contact the companies you pay Direct Debits to.
Direct Debits updated:
The companies you pay Direct Debits to will update their records - we would recommend that you check with these companies to make sure they've got your new details.
Notes
You must be able to transfer existing payments from another account to qualify for the 3 month interest-free overdraft offer. Conditions apply
EAR - Equivalent Annual Rate - the cost of an overdraft stated as a yearly rate, taking into account the compounding of interest, which you can use to compare rates offered by different providers.
Nationwide Building Society subscribes to the Lending Code. For more information on the Lending Code please visit