Overdrafts and bank charges

You will have to pay bank charges if you use FlexAccount or Cash Card Account to make payments when you:

do not have enough money in your account; and
have not agreed a formal overdraft arrangement with us.

The table below gives some examples of how you might use your account when you haven't enough money in the account, and our charges if you do so.

We developed these examples with the Office of Fair Trading and leading consumer groups to help you to think about how changing the way you use your account can affect the amount we will charge you.

These examples are meant to show how different actions can result in different charges. They are only examples so you shouldn't see them as actions you might take or charges you might have to pay.

We may not allow you to use your account in the ways shown below. You should avoid going overdrawn wherever possible and you should contact us if you need help to manage your account.

We could add other charges and interest to your account if you try to make payments when you do not have enough money. Details of all the charges and interest rates for this account.

Choose an example below which shows how you might manage your current account. If you have recent bank statements, use these to help you choose. Once you have worked out reasons why you might be charged, it could help you to avoid charges in future.

Charges

	Reasons that you might be charged	Charge
1	We refuse a payment from your account because there is not enough money in your account.	£15
2	A payment from your account takes you into an unarranged overdraft by less than £10. You are overdrawn for one day during the month.	£15
3	A payment from your account takes you into an unarranged overdraft and you make another payment from the account while you are overdrawn. You are overdrawn for two days in a row during the month.	£50
4	A payment from your account takes you into an unarranged overdraft, and you make nine more payments from the account while you are overdrawn. You are overdrawn for 10 days in a row during the month.	£95
5	A payment from your account takes you into an unarranged overdraft. You are overdrawn for one day. However, on three more occasions during the month, a payment takes you into an unarranged overdraft. On each of these occasions you are overdrawn for three days.	£80
6	A payment from your account takes you into an unarranged overdraft. You are overdrawn for 21 days in a row during the month and you make 12 more payments from the account while you are overdrawn.	£95