You can use this email service to ask us general questions about our products and services.
Please note: We cannot access your account using this service, please do not send any personalaccount information.
If you want specific account information i.e. an account balance or you would like to discuss your personal details such as your address, date of birth or any other personal information, you will need to log in to Internet Banking and send us a secure message.
If you're not registered for Internet Banking, why not find out more about Internet Banking.
To help us direct your message to the correct team, please choose a category from the list below:
It's really important that you call as soon as possible to place a stop on your card(s), chequebook(s) or passbook(s):
Lines are open 24 hours a day, 7 days a week.
Please tell us what your query relates to:
If you believe you have a lost or forgotten account with us then please complete and submit the Lost or Fogotten Accounts Online form and we'll do the rest.
This service is free of charge and can also be used to track down funds of deceased relatives or clients, provided you are legally empowered to act for that person - for example, under Power of Attorney.Please view the Lost or Forgotten Accounts page for further information.
If you wish to make a complaint, please read the full details of how we handle complaints.
Before you create your message, check whether the following link(s) answers your query.
Please note: We cannot access your account(s) using this service, please do not send any personalaccount information.
By using this messaging facility, you are giving consent for us to use your email address to reply to your message.We will not use your email address for any other purpose.
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We aim to reply within 2 working days, although more complex queries may take longer.