Employee profile

Our diverse workforce serves millions of members every day in branches, customer service centres and administrative offices in many locations throughout the UK.

Number of employees

  *2006/07
Number of employees 16,606
Number of employees
(full-time equivalents)
13,924
% Full time 68.05%
% Part time 31.95%

* As of April 2007

See data table with more detail.

Gender profile

Employee gender chart

As of April 2007

Age Profile

Empolyee age profile

As of April 2007

Length of service

Over two-thirds of our employees have worked for Nationwide for five or more years, reflecting our strategy to retain our most experienced and talented employees. We retained 100% of those who joined our graduate programme in 2006/07. See more data on length of service.

In 2006/07 voluntary turnover was 8.65% against a goal for 2005/06 of 8% and voluntary short service turnover was 22.69% against a target for 2005/06 of 20%. Our goal for the forthcoming year is a voluntary turnover of 8.5% and short service turnover of 22.5%.

Absence rate

In 2006/07 we had a 2.23% sickness absence rate (as a percentage of lost working time). Our goal for 2007/08 is 3.25%.