Membership

Putting our members first

We’re a mutual, which means we’re owned by and run for the benefit of our members. Because of the way we’re run, we’re free to reinvest more of our profits into improving products and services for you.

Last financial year alone, we were able to pay back half a billion pounds to members through better value current accounts, mortgages and savings accounts. We plan to do even more.

What makes me a member?

You’re a member when you have a current account, mortgage or savings account with us.

The following products do not carry membership rights: corporate deposit accounts, personal loans, credit cards, insurance products and products offered by subsidiaries of the Society such as The Mortgage Works (UK) plc.

You now need to be a member to choose a credit card, loan, investment or insurance product from us. If you already have one of these products but you’re not a member, you can use it as normal and keep it until you close it.

Rewarding our members

We reward our members with:

Up to £500 a year for recommending us to your friends

Terms and conditions apply

A tiered interest rate on our Loyalty Saver based on your length of membership with us

Access to personal loans, credit cards, home insurance, protection and investment products

Giving back

Image of couple looking at a house

We want to do our best for our members - and a big part of that is supporting the communities in which they live and work.

Whether that’s the millions we invest in local causes, the thousands of hours our employees volunteer, or the housing projects we support; we’re dedicated to building society, nationwide.

Learn more about our social investment plans

Giving you a voice

When our members talk, we listen. Your ideas and feedback have shaped us - from bringing you a greater choice of current accounts to improving our digital banking services.

Pop along to one of our TalkBack sessions held across the country. Or if you're over 18 and meet certain criteria, you can vote at our Annual General Meeting. Tell us what you think of our products and services, and help us do even better - for everyone.

Questions about membership

Nationwide is a mutual (as opposed to a Public Limited Company), which means we’re owned by - and run for - the benefit of our members.

Our approach to providing financial services is simple. We aim to offer a wide range of competitive mortgages, savings and other products.

You're a member when you have a current account, mortgage or savings account with us.

The following products do not carry membership rights: corporate deposit accounts, personal loans, credit cards, insurance products and products offered by subsidiaries of the Society such as The Mortgage Works (UK) plc. We’ve included some further membership exceptions within these FAQs. However, if you’re still not sure if you’re a member, please get in touch.

Real value

We give our members:

  • Up to £500 a year for recommending us to your friends (terms and conditions apply)
  • A tiered interest rate on our Loyalty Saver based on your length of membership with us
  • Cashback offers through Simply Rewards
  • Access to personal loans, credit cards, home insurance, protection and investment products
  • Flexclusive products when your main current account is with us

A say in how we do things

You’re not just a customer - you’re part of our Society. You can vote at our Annual General Meeting (if you meet certain criteria), meet our directors at Member TalkBack sessions across the country, and tell us what you want from our products and services. You can get as involved as you like.

The chance to make a difference

Building societies were born out of social need - namely housing for ordinary people. We still firmly believe that everyone should have a place they can call home. That’s why we’ve invested millions in housing projects and charities across the UK. As a member, you get a say in where that money goes.

As part of your membership you get certain rights;

Read our Memorandum and rules (PDF)

Our Directors are elected by our members at the AGM. If you’re eligible to vote, we’ll send you ballot papers and full details of how to vote, in the post. In line with good corporate governance practices, all Directors stand for re-election annually.

Unfortunately not. All products are subject to our standard eligibility criteria and application process.

Yes, you can apply for other products (personal loans, credit cards, home insurance, protection and investment products) at the same time as applying for a product that makes you a member (current account, mortgage or savings account).

You can also apply while your application for a current account, mortgage or savings account is being processed.

No, sorry. As you don’t have a current account, mortgage or savings account with Nationwide in your name, you’re not a member.

If your child is named on the account then your child is the member. If you are named on your child’s account, then you are the member.

If your business savings account is held as a sole trader, partnership or unincorporated body then you are a member.

If your business savings account is held as a trustee, company or charity you are not a member.

If you hold any account jointly, only the first named account holder is entitled to vote (if you meet certain criteria). Other named holders are still members who are entitled to the other benefits of membership.

You may also be interested in...

Results and accounts

We have financial records going back to 2003 available for you to download.

Our history

Browse through our milestones and achievements and read about our origins, mergers and acquisitions.

Social investment

Awards and achievements