Nationwide pledges support for members affected by the floods

12 February 2014

Nationwide Building Society is offering support for customers affected by the floods.

Nationwide customers can contact our emergency support teams, which are on hand and ready to help.

  • Mortgage borrowers who need help with their mortgage repayments should contact 0845 6011184.
  • Customers with Nationwide home insurance who have questions regarding their cover or wish to make a claim on their buildings and contents insurance should contact 0845 8351054. Our insurance partner has people on the ground in affected areas and on the phones ready to help customers make a claim.
  • Nationwide current account customers are able to ask for a temporary overdraft or an increase in their overdraft limit to cover emergency expenses. Contact 0845 6011184.

We realise that not all customers may have the relevant documentation to hand and so, in such cases, we will find alternative ways to securely identify and assist our members.

Please note: If you are a customer looking for information on our products and services, please visit the main website.