• Website translation service comes as Sign Language Week begins in the UK
• Enhances support Nationwide offers Deaf customers in branch and contact centres
• Just 6% of financial services firms¹ offer websites in British Sign Language (BSL)
• Deaf charities call for greater awareness of BSL as a recognised UK language
• BSL is the primary language of 87,000 of UK’s Deaf population

• Asks include a market-wide review, reintroduction of Help to Buy ISA, stamp duty reform and an increase in higher loan to income lending

• Households aim to make money go further by shopping at discount stores, such as B&M, Poundland & Temu
• Nationwide’s Spending Report shows Brits spent £7.5bn in January – three per cent increase on last year
• Renters face biggest hike as rent payments rise 28% year on year, while mortgage repayments up by 11%
• Despite rising essential costs, spend up on non-essentials, from subscriptions to holidays and health & beauty
• Nationwide, which operates a cost-of-living helpline (0800 030 4066) urges anyone struggling or worried to contact their financial service provider to help them get back on track

• New research highlights impact of cost-of-living crisis since 2021 as 69% of families more worried compared to last year
• Since 2021, average family energy bills have risen by 63%, fuel by 39%, food by 32%, rent by 26% and mortgages by 22%
• Percentage of families with no spare cash at the end of each month almost doubles between 2022 and 2023
• Britain’s biggest building society reminds worried or struggling customers to contact its dedicated cost-of-living helpline
• But one in five feel that financial pressures are starting to ease in 2024, and are hopeful things will start to improve

Effective from tomorrow, Wednesday 24 January, Nationwide Building Society will be reducing selected rates by up to 0.81 percentage points and introducing a new range of fixed and tracker rate products with a £1,499 fee. These changes mean Nationwide’s rates start at 3.84% - its lowest level in eight months.