Cookie details

A cookie is a very small file that is stored on your computer or device when you visit a website. Cookies are used on most websites and have many different functions.

At a basic level cookies:

• Allow our site to work properly, and help keep the Online Bank secure
• Help us understand how people use the website
• Make the site easier to use by remembering information or preferences that you've entered
• Improve your online experience by showing you information that's more relevant to you

A first party cookie is set by the website you are visiting. For example, cookies on the Nationwide website may be set by the domain 'www.nationwide.co.uk'. Some of our services are reliant upon cookies set by other websites which are known as third party cookies, and the domain setting a cookie may appear as 'www.another-website.com'. 

Session cookies are placed on your computer for the time you spend on the website and will clear when you close your browser. Persistent cookies remain on your computer for a longer period until they are set to expire or the browser function to clear cookies is used.

The Internet Bank requires cookies to be enabled for security reasons. You will be prompted to change your settings when logging in if your browser does not accept cookies.

Nationwide cookies do not use personal data i.e. names and address but will remember an IP address. As an Internet Bank user you have the option to save your customer number but not sensitive details like your account password or memorable data. Some tools and calculators can remember details you enter to avoid having to re-enter them. 

Other cookies may apply user preferences or monitor performance by recognising your computer/browser.

Cookies are files that cannot execute code, spread viruses or extract personal information from your computer. They will sit on your computer until they expire or are deleted.

Some cookies are not set by the Nationwide website, as they are used to provide services on our behalf. For example, we work closely with companies who provide services around customer feedback, onsite search, management information, advertising, maps (branch finder), video content and social networking.

The banner will continue to appear until you click on the link to 'Find out more'. If you use multiple browsers or devices, or regularly clear the cookies from your machine, you will need to select the option to 'Find out more' again.

We recommend that you don't change your browser settings to block Nationwide cookies as we can't guarantee the performance of the site if cookies are disabled.

Each browser (Internet Explorer, Firefox, Chrome, Safari etc.) works differently, so if you do decide to change your cookie settings, please refer to the help section in your browser to find out how.

If you modify your browser settings some features will be disabled (like the Internet Bank) or you may be asked to re-enter information that would otherwise be remembered.

You can modify your browser settings at any time, to start accepting cookies from Nationwide again.

Cookies are stored locally to each browser and device. If you have multiple devices you will need to apply your chosen settings to each device (home computer, mobile phone, tablet etc).

If you wish to continue using the Nationwide site as normal but prefer not to receive targeted advertising, you can choose to opt out by registering your decision to opt out with advertising companies. You'll still receive advertising on the Internet, but the adverts you see may not be tailored to your likely interests or preferences. You can set your preferences here: www.youronlinechoices.com/uk/your-ad-choices.