We have made every effort to make our Mobile Banking app usable for all our customers, however there are currently no formal recognised standards for developing Accessible Mobile Applications.
If you have issues in using our Mobile Banking App in accessibility mode, please remember that our WCAG AA accredited Internet Bank is also available via the browser on your iPhone or AndroidTM smartphone.
The Mobile Banking app has been designed to work with accessibility features on iPhone however we are aware of the following issues with the app in 'VoiceOver' mode:
- The ability to scroll pages using "three finger swipe" and selecting links below the page fold is not available. Reading all elements on the page is possible using the right-to-left swipe function and all other gestures.
- Navigating in headings only mode using the rotor tool is unavailable on a number of pages.
At present the Mobile Banking Application has not been designed to work with 'TalkBack' on Android smartphones. We are currently working on this and hope to remedy this in the future.
If you experience any difficulties in using Mobile Banking, please contact us on 08452 341 272 and we will do our best to help.
Apple, the Apple logo, and the iPhone are trademarks of Apple Inc. registered in the U.S. and other countries.
Android is a trademark of Google Inc.