Since 1 November 1999, HMLR has dematerialised all new Nationwide Charge Certificates. They store details of titles and charges electronically and this information is available directly from HMLR.

In addition we are now pioneering an initiative with HMLR which means that they send us automated data, confirming registration of new charges. Therefore you don't have to confirm to us that you have registered the charge or send us a copy of S.63 notice, saving you valuable time and money.

Whilst we have continued to hold ancillary property documents since the introduction of Dematerialisation, we have now carried out research and risk analysis which has shown us that Nationwide does not need to store these items. These documents can be safely retained by our members and stored with their other important documents. The ancillary property documents should then be handed over to a subsequent buyer in the event of sale. This new policy gives our members ease of access to documents that affect their property.

Details of our reasons

To support these changes, our Mortgage Deed now incorporates the Guarantors' Covenants and Occupiers' Consent. You will receive further information on how this works when you receive your formal mortgage instructions.

As a mutual organisation, we have to ensure that all our processes are efficient providing better service and delivering member value. We feel that this initiative reduces unnecessary storage costs, helping us to pass savings to our members. It is also an important part of the transition to electronic conveyancing.